LEEDS, UK / AGILITYPR.NEWS / July 23, 2020 / BigChange, the mobile workforce management technology company, today revealed that it has bucked the COVID-19 gloom and achieved a 10% increase in revenue in the first half of 2020.
BigChange, whose JobWatch platform provides organisations with a paperless way to plan, manage, schedule and track their mobile workforces, generated revenues of £8.2m in the six months to June 2020, up from £7.6m during the first half of 2019.
The company secured 166 new customers and signed a record £13m-worth of new contracts in between January and June 2020.
Martin Port, founder and CEO of BigChange, comments: “The first half of 2020 has been one of the most strange and illuminating periods of my entire career. I’m hugely grateful to my incredible team and our loyal, fantastic customer base that we’ve been able to weather the storm.”
“BigChange has grown well across all target markets, including France and Cyprus, and achieved a world-class Net Promoter Score to rival the likes of Samsung and Starbucks. The majority of our new business now comes in through customer referrals, and that has played an essential role in ensuring that we were able to continue growing despite the challenging times we find ourselves in.”
Investing in innovation
BigChange continued to invest in new products and features during the first half of 2020:
● The company released a number of features to help mitigate the impact of COVID-19 during lockdown, including a new ‘no touch’ signature feature for mobile workers
● It integrated its platform with some of the world’s most commonly used software applications, including Outlook, Word, Sage and Xero
● BigChange has also invested £500,000 on a new business analysis and artificial intelligence product, which will be launched later this year
● Picture: Martin Port, BigChange founder & CEO - https://www.dropbox.com/s/v3pwsrv3u21awyo/Martin%20Port%20-%20founder%20and%20CEO%20-%20BigChange.jpg?dl=0
About Us
● Launched in 2013 and based in Leeds, UK, BigChange provides a range of mobile workforce management technologies that are trusted by 45,000 mobile workers and back-office personnel at 1,300 organisations around the world. BigChange employs 170 people and signed over £20m worth of new contracts in 2019.
● BigChange's pioneering all-in-one mobile workforce and job management solution, JobWatch, provides organisations of any size with a paperless means of planning, managing, scheduling, and tracking their mobile workforce operations. Combining CRM, job scheduling, vehicle tracking, a mobile workforce app, and an on-demand booking app, the system can manage in-house and sub-contracted operations simultaneously.
● BigChange is recognised with several industry awards. It won the Technology & Innovation prize at The Logistics Awards in 2017 and 2018, was named in the 2018 Deloitte Technology Fast 50, and featured in the Sunday Times Tech Track 100 in both 2018 and 2019. In 2020, BigChange won the Queen’s Award for Enterprise for Innovation and its workplace was recognised by Best Companies with a two-star rating.
Contacts
James Taylor
james.taylor@roaringmousepr.comRoaring Mouse Public Relations
Phone: 44 (0)1246 938833 Mobile: 44 (0)7796 138291