United Illuminating, Southern Connecticut Gas and Connecticut Natural Gas Release Mobile App for Apple and Android Devices
ORANGE, CT / AGILITYPR.NEWS / March 03, 2020 / Customers can access account info, report outages and more with just a few clicks
UI, SCG and CNG today announced the launch of their mobile application, available for both Apple and Android devices. The release of the application comes after more than a year of development by parent company AVANGRID, Inc. and was designed completely with the customer in mind.
To download the application, customers should search “AVANGRID” in the Apple or Android app stores and select “United Illuminating”, “Southern Connecticut Gas” or “Connecticut Natural Gas”. The application is free to download, though users must have a valid company account.
“As AVANGRID looks for new and innovative ways to enhance the customer experience, the development of a mobile application will allow for more efficient communication with the company, anytime and from anywhere,” said Vicky Kelsall, Vice President of Customer Service at AVANGRID. “The launch of this product demonstrates our strong commitment to customer service and in today’s busy world provides customers with a way to quickly complete many of their day-to-day transactions.”
Customers using the application will be able accomplish the following, all from their mobile device:
- View account information
- Make payments
- Report outages (UI only)
- Check on an outage status (UI Only)
In addition to this launch, AVANGRID announced it has also released similar products for its gas and electric companies in New York and Massachusetts.
To learn more about the app, visit our websites: uinet.com (UI); soconngas.com (SCG) and cngcorp.com (SCG)
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About Us
About UI
The United Illuminating Company (UI) is a subsidiary of AVANGRID, Inc. Established in 1899, UI operates approximately 3,500 miles of electric distribution lines and 139 miles of transmission lines. It serves approximately 335,000 customers in the greater New Haven and Bridgeport areas of Connecticut. UI received the Edison Electric Institute’s Emergency Recovery Award recognizing the company’s response to the May 2018 storms that impacted its service territory. For more information, visit www.uinet.com.
About SCG
The Southern Connecticut Gas Company (SCG) is a subsidiary of AVANGRID, Inc. Established in 1847, SCG operates approximately 2,500 miles of natural gas distribution pipelines, serving approximately 197,000 customers in the greater New Haven and Bridgeport areas of Connecticut. For more information, visit www.soconngas.com.
About CNG
Connecticut Natural Gas Corporation (CNG) is a subsidiary of AVANGRID, Inc. Established in 1848, CNG operates 2,160 miles of natural gas distribution pipeline, serving approximately 177,000 customers across 26 communities in the greater Hartford-New Britain area, and Greenwich, Connecticut. For more information, visit www.cngcorp.com.
About AVANGRID
AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $34 billion in assets and operations in 24 U.S. states. With headquarters in Orange, Connecticut, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 6,500 people. AVANGRID supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2019 by the Ethisphere Institute. For more information, visit www.avangrid.com.
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